JM Attachments is family-owned, based in Doral with stock in Miami, Florida. Orders are placed online; orders confirmed before 2 PM ET on a business day ship the same day. Parcel items (50 lb or less) go by FedEx or UPS, typically 5–7 business days; anything over 50 lb moves by LTL freight, typically 7–10 business days, nationwide. The same pin-on tools run on backhoes from Caterpillar, John Deere, Case, JCB, Kubota and Volvo, among others, when sized to the machine's factory pin dimensions.
Every attachment carries a lifetime warranty on structural welds and a two-year / 2,000-hour warranty against manufacturing defects (year one parts and pre-approved labor, year two parts). Hydraulic components are covered for one year / 1,000 hours. Wear parts such as teeth, adapters, cutting edges, pins and bushings are not covered. Buckets use Caterpillar-style, Hensley-style and ESCO-style tooth systems; replacement teeth, adapters and pins are in the bucket wear parts range.
Fitment problems are solved in-house in Miami: pins re-bushed, pin-on heads converted to quick coupler heads, and tooth styles swapped, such as 1U3202RC to 1U3202F. Custom attachments run on a 10% deposit, drawing approval and roughly 60 to 90 days, with the production lead time confirmed in writing before the order is finalized.