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  • privacy policy

PRIVACY POLICY

We want to bring to your attention that the privacy of our valued customers is important to us. Therefore, JMA attachments formulated a comprehensive Privacy Policy encompassing the collection, usage, sharing, and protection of personal information by the latest legal requirements. By using our website, you agree to the terms of this Privacy Policy.

INFORMATION WE COLLECT
At JMA Attachments, we understand the importance of protecting your personal information. We only collect personal information that you voluntarily provide us with, such as when you interact with our website, register for an account, or make a purchase. The information we collect may include:

– Name
– Email address
– Phone number
– IP address
– Shipping and billing addresses
– Payment information

We want you to know that we collect information through various means, including:

– Registration forms
– Cookies and similar technologies
– Third-party services, such as payment processors and shipping providers

– No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

SMS TERMS & CONDITIONS

By providing your mobile phone number, you consent to receive SMS messages from JMA Attachments related to order updates, shipping updates, delivery notifications or account notifications.

Message Frequency

  • Message frequency may vary.

  • You may receive 5 SMS messages per week.

Message and Data Rates

Standard message and data rates may apply.

Opting Out

You may opt out of receiving SMS messages at any time by replying with “STOP” to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.

Help and Support

If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team at [support contact information].

Privacy Policy

Your phone number will be handled in accordance with our Privacy Policy, available at Privacy Policy Page. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

USE OF COLLECTED INFORMATION
We use the collected personal information for the following purposes:

– Processing orders and payments
– Shipping products
– Communicating with you about your orders, inquiries, or our services
– Improving our website and customer experience
– Sending promotional emails or newsletters (if you opt-in)
– Complying with legal obligations

DATA SHARING AND DISCLOSURE
We might need to share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, or providing services to you. These third-party service providers are bound by a confidentiality agreement and are not allowed to use your information for any other purpose. In some cases, we may have to disclose your personal information in response to a legal requirement or to protect our rights, property, or safety, as well as that of our users or the general public.

DATA SECURITY
We have implemented reasonable security measures to safeguard your personal information against any unauthorized access, alteration, disclosure, or destruction. However, it is important to note that 100% security cannot be guaranteed when transmitting data over the internet or storing it electronically. As a result, we cannot guarantee absolute security for your personal information.

COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content and advertising. You can manage your cookie preferences through your browser settings.

THIRD-PARTY LINKS
Our website may feature links to third-party websites. It is important to note that we do not hold responsibility for the privacy practices or content of any external sites. We strongly advise that you review the privacy policies of any third-party websites that you visit.

YOUR RIGHTS AND CHOICES
You have the right to access, update, or delete your personal information. Additionally, You may also opt-out of receiving promotional emails by following the unsubscribe instructions within the email. Therefore, If you have any questions or requests regarding your personal information, we kindly request you to contact us using the information provided below.

CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Additionally, any changes made will be promptly communicated by posting an updated version of this policy on this page and updating the “Last Updated” date at the top of the document.

CONTACT INFORMATION
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

JMA attachments
8068 NW 29th
St Doral, FL 33122
Email: [email protected]
Phone: 407-564-3054

Your use of our website indicates your acceptance of the Privacy Policy outlined herein. If you do not concur with the terms and conditions of this policy, we respectfully request that you stop utilizing the services provided on our website.

Last Updated: 05/07/2024

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Return & Exchange
Return & Exchange Policy
JMA Attachments Returns and Exchange

Not satisfied with your purchase? Returns and exchanges are available under these conditions:

Returns:
  • • Full refund within 14 days of delivery, or store credit within 30 days. Attachments must be unused, not installed and in the original packaging (wear parts: see below); every return needs a Return Authorization Number (RAN) first.
  • • Store credit carries no restocking fee and can't be used for shipping costs.
  • • Wear parts can be returned in the same condition we shipped them, or if they have a factory defect.
  • • Ordered the wrong part number? You choose: an exchange, store credit, or a refund less the 25% restocking fee.
Refunds:
  • • We inspect within 5 business days of receipt and email the outcome within 2 business days. Shipping costs are non-refundable, and return shipping is your responsibility unless the item is defective.
Exchanges:
  • • If you need to exchange an item for a different size or model, please contact our customer service team at [email protected] with your order number and the details of the item(s) you wish to exchange.
Damaged Items:
  • Report defects immediately with photos. We’ll offer a replacement or refund if unavailable.

For more details, click here.

Shipping Policy
Shipping Policy
JMA Attachments Shipping Policy

We prioritize timely delivery with options for standard (parcel 5–7 business days, freight 7–10) and expedited (parcel 2–4, freight 4–6) shipping. In-stock items ordered before 2 PM ET on a business day leave our warehouse the same day; later orders leave the next business day. Transit time starts after that. Multiple items may ship separately, with tracking provided for each.

Shipping Carrier:
  • • Parcel (50 lbs or less): FedEx, UPS or USPS, tracked.
  • • LTL freight (51 lbs and up): delivery appointment and signature; liftgate on request.
Outside the lower 48:
  • • Alaska, Hawaii, Puerto Rico, the U.S. Virgin Islands, Guam, Mexico and other places outside the lower 48: shipping is quoted by our team.
Warehouse Pickup:
  • • Pickup in Miami: ready in 2 hours, Mon–Sat 9 AM–5 PM.

For more details or questions, click here.

warranty
Warranty
  • • Lifetime warranty on structural welds
  • • Manufacturing defects: two years or 2,000 operating hours from delivery, whichever comes first
  • • Hydraulic hammers: 24-month warranty; coverage varies by component, see the warranty card

See the warranty card for full coverage and exclusions.

Need Help? Please call us at:
407-564-3054

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